LET'S MAKE THIS BETTER
File a Complaint
Here’s how to contact InterCambio Express Customer Service:
For InterCambio Express
Telephone Number: 1-888-534-8441
By Mail: InterCambio Express
Attn: Manager, Quality Department
426 N. Main Street
Elkhart, IN 46516


For InterCambio Express Agent and Store Locations
Telephone Number: 1-888-534-8441
By Mail: InterCambio Express
Attn: Manager, Quality Department
426 N. Main Street
Elkhart, IN 46516
Alabama Customers:
Alabama Securities Commission
Online:
http://www.asc.state.al.us/
Telephone Number:
800-222-1253
Arizona Customers:
Arizona Department of Financial Institutions
Online:
http://www.azdfi.gov/
Telephone Number:
602-771-2800
Arkansas Customers:
Arkansas Securities Department
Online:
http://www.securities.arkansas.gov/
Telephone Number:
800-981-4429
By mail:
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
California Customers:
Department of Business Oversight
Online:
http://www.dbo.ca.gov/
Telephone Number:
800-622-0620
By email:
consumer.services@dbo.ca.gov
By mail:
Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814-4052
RIGHT TO REFUND:
You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if InterCambio Express, Inc. does not forward the money received from you within 10 days of the date of this receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.
If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to InterCambio Express, Inc., at 426 N Main St, Elkhart, IN 46516. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code.
Colorado Customers:
Colorado Division of Banking
Online:
https://www.colorado.gov/dora/division-banking
By mail:
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
Delaware Customers:
Delaware Office of State Bank Commissioner
Online:
http://banking.delaware.gov/
Telephone Number:
302-739-4235
District of Columbia Customers:
District of Columbia Department of Insurance, Securities, & Banking
Online:
http://disb.dc.gov
Telephone Number:
202-727-8000
Florida Customers:
Florida Office of Financial Regulation
Online:
http://www.flofr.com/
Telephone Number:
850-487-9687
Georgia Customers:
Georgia Department of Banking & Finance
Online:
http://www.dbf.georgia.gov/
Telephone Number:
888-986-1633
Idaho Customers:
Idaho Department of Finance
Online:
http://finance.idaho.gov/
Telephone Number:
208-332-8000
Illinois Customers:
Illinois Division of Financial Institutions Consumer Credit Solution
Online:
http://www.idfpr.com/
Telephone Number:
888-298-8089
Indiana Customers:
Indiana Department of Financial Institutions
Online:
http://www.in.gov/dfi/
Telephone Number:
317-232-3955
800-382-4800 (IN only)
Iowa Customers:
Iowa Division of Banking
Online:
http://www.idob.state.ia.us/
Telephone Number:
515-281-4014
Kansas Customers:
Kansas Office of State Bank Commissioner
Online:
http://www.osbckansas.org/
Telephone Number:
785-296-2266
Kentucky Customers:
Kentucky Department of Financial Institutions
Online:
http://www.kfi.ky.gov/
Telephone Number:
800-223-2579
Maryland Customers:
Maryland Office of the Commissioner of Financial Regulation (InterCambio Express, Inc. NMLS# 1083568)
Online:
http://www.dllr.state.md.us
Telephone Number:
888-784-0136
By mail:
Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202
Michigan Customers:
Michigan Department of Insurance & Financial Services
Online:
http://www.asc.state.al.us/
Telephone Number:
877-999-6442
Minnesota Customers:
Minnesota Department of Commerce
Online:
http://www.mn.gov/commerce
Telephone Number:
651-296-2488
Missouri Customers:
Missouri Division of Finance
Online:
http://www.finance.mo.gov/
Telephone Number:
573-751-3242
For customers located in Montana, please contact InterCambio Express directly.
Nebraska Customers:
Nebraska Department of Banking & Finance
Online:
http://www.ndbf.ne.gov/
Telephone Number:
402-471-2171
New Mexico Customers:
New Mexico Financial Institutions Division
Online:
http://www.rld.state.nm.us
Telephone Number:
505-476-4885
Nevada Customers:
Nevada Financial Institutions Division
Online:
http://www.fid.state.nv.us/
Telephone Number:
702-486-4120
North Carolina Customers:
North Carolina Commissioner of Banks
Online:
http://www.nccob.gov/
Telephone Number:
888-384-3811
New Jersey Customers:
New Jersey Department of Banking & Insurance
Online:
http://www.state.nj.us/dobi
Telephone Number:
800-446-7467
Ohio Customers:
Ohio Division of Financial Institutions
Online:
http://www.com.ohio.gov/fiin/
Telephone Number:
866-278-0003
Oregon Customers:
Oregon Division of Finance & Corporate Securities
Online:
http://www.cbs.state.or.us/dfcs/
Telephone Number:
866-814-9710 (OR only)
Oklahoma Customers:
Oklahoma Banking Department
Online:
http://www.ok.gov/banking/
Telephone Number:
405-521-2782
Pennsylvania Customers:
Pennsylvania Department of Banking
Online:
http://www.banking.state.pa.us/
Telephone Number:
717-787-1854
800-722-2657
South Carolina:
For customers in South Carolina, please contact InterCambio Express directly.
Tennessee Customers:
Tennessee Department of Financial Institutions
Online:
http://www.tennessee.gov/tdfi/
Telephone Number:
800-778-4215
Texas Customers:
Texas Department of Banking
Online:
http://www.dob.texas.gov/
Telephone Number:
877-276-5554 (toll-free)
By mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705
Fax Number:
512-475-1313
By email:
consumer.complaints@dob.texas.gov
Utah Customers:
Utah Department of Financial Institutions
Online:
http://www.dfi.utah.gov/
Telephone Number:
801-538-8830
Virginia Customers:
Virginia Bureau of Financial Institutions
Online:
http://www.scc.virginia.gov/bfi/index.aspx
Telephone Number:
804-371-9657
800-552-7945 (VA only)
Washington Customers:
Washington Department of Financial Institutions
Online:
http://www.dfi.wa.gov/
Telephone Number:
877-746-4334
Wisconsin Customers:
Wisconsin Department of Financial Institutions
Online:
http://www.wdfi.org/
Telephone Number:
608-261-7578